Candidate User Rights Policy

The EduClasses® FMC® Food Managers Certification program is dedicated to the success and satisfaction of our candidate base. EduClasses® holds true to the fundamental belief that the success of our candidates directly reflects the success of the Food Managers Certification program. To maintain the continued success...

Certificate Issuance and Usage Policy

The purpose of this document is to provide clarity about how the certificates are issued and used by the Candidate, EduClasses® employees, Regulatory Health Authorities, and external entities. Certified Food Protection Manager certificates are issued to candidates seeking food manager certification upon completion of the proctored...

Candidate Disciplinary Policy

A Certified Food Manager's Certificate can be denied, suspended, or revoked for the following reasons: Breach of security; Candidate has been reported, and confirmed by the proctor organization that the candidate cheated during proctored examination.; Failure of payment or payment processing; Candidate has requested a chargeback...

Complaints Policy

The purpose of this policy is to ensure all Complainants have ready access to a fair, and inexpensive complaints process. The complaint policy applies to all cases of complaints, as defined, and is available to all complainants, including candidates utilizing services under EduClasses® taking the FMC® Food Managers...

Appeals Policy

The purpose of this policy is to ensure all candidates, as well as other program users (such as restaurants, health departments/agencies and the general public) have ready access to a fair, and inexpensive appeals process. The appeals policy applies to all cases of appeals, as defined, and is available to all candidates utilizing...

Americans with Disabilities Act Policy and Procedures

It is the policy of EduClasses® for the FMC® Food Managers Certification program to comply with all state and federal laws concerning individuals with disabilities so as not to discriminate against them, and to provide reasonable examination accommodations to qualified individuals. An individual with a disability, as described...

Privacy Policy

Thank you for visiting the Food Managers Certification service for Charles Yet. Our privacy policy outlines the information we have access to when you visit our site, as well as how we use this information. We receive two types of information when you visit our site: Information automatically collected; Information you choose to...

Refund Policy

Refunds and cancellations are at the sole discretion of EduClasses® dba FMC® Food Managers Certification. Concerning Prometric Proctored Examinations Refunds are only considered for the following reasons: Duplicate transactions; Incorrect purchases within FMC® Food Managers Certification, FoodManagersCertification.com;...

Proctor Examination Agreements

I agree to follow the following FMC® Food Managers Certification exam administration rules: I understand that proper photo identification is required for me to take the FMC® Food Managers Certification examination. I understand that if I do not have the proper identification the Test Administrator/Proctors may prevent me from...